Customer Service Representative
What is the role of a Customer Service Representative?
We are currently seeking a motivated, enthusiastic, and reliable Customer Service Representative
join our ever
growing team of professionals. In this role, you will interact with prospective
one on a daily basis, addressing concerns and fielding questions.
(for US) based clients
for the legal
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer through open and interactive
Keep records of customer interactions, pro
cess customer accounts and file
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Provide and manage reports / data.
Graduate with minimum 2 years of
Proven customer support experience or experience
Exposure to handling
es with international clients (US / UK).
Customer orientation and ability to adapt/respond to different types
Excellent communication and presentation skills
Ability to multi
task, prioritize, and manage time effectively
hat’s in it for you?
Being a part of the company doing something really amazing & redefining stuff.
Opportunity to grow and expan
d the vertical.
Learning & growing far beyond your current horizon.
Exposure to working on large, international level work.
Working with international experts.